A medical receptionist acts as the point of connection between the doctors or any other health professionals and the various patients coming to visit the hospital, clinic, private health care centers where these individuals work. Such receptionists are indeed invaluable mainly because it helps keep some form of order in an environment that can at times turn out to be very chaotic.
The term medical receptionist is used for all the receptionists working for the medical industry. They are found in various areas from those who work at the office of a physician, those who work in major hospitals together with those working for the private health care providers in different parts of the country.
The function of a medical receptionist
What a medical receptionist does is very similar to what most other types of receptionist do in other fields and industries. A medical receptionist has to:
1. Meet all the patients and greet them
2. Coordinate with the professionals in the medical field
3. Get the patients records either from the file or database system kept.
4. Receive and answer queries of patient over the phone
5. Check the prescriptions and all repeat prescriptions
It is expected to always be available and work the full fours that have been assigned. Given that most hospitals operate constantly day and night it is a common practice to find them working in shifts, some during the day and others at night especially in major hospitals.
Requirements to be a medical receptionist
One needs some kind of qualities to be able to work as a Medical receptionist a few of which include:
1. One needs to have a very confident personality mainly because one is expected to interact with very many patients on a daily basis together with some medical professionals.
2. One also has to be self-discipline in that you can work without supervision and independently without assistance.
3. You also have to be able to work with a team of individuals from time to time efficiently.
4. You also need to be well versed with technology especially when working with computers as you will have to check the patient’s records regularly.
5. Another requirement is that you have to be certified and always update yourself with various courses on medical terms and general knowledge on the medical profession
Medical receptionist salary
The salary normally varies as a result of several factors some are the qualifications that the individual has; the place that the receptionist is working; and the experience that the individual has. The amount that an individual earns increases with experience and the level of responsibility that the organization gives to an individual. Most health care organizations are open for 24 hours a day and as such receptionists have to work on shifts. Normally receptionists are compensated for working extra hours. Given the type of business in this field one should always be prepared to work extra hours especially in emergency cases.