The unbelievable reach of a social media platform amazed entrepreneurs from across the world. All the big and small business enterprises created their social media accounts and started building a marketing strategy for different SM platforms. However, with so much initial hullabaloo related to SMM, many businesses eventually failed to make their marketing campaign a success.
If you are one of those business owners who failed to connect with the target audience and engage them on social media platforms, it is time for introspection. We provide you some possible reasons why your SMM strategy failed and how you can fix it –
Focusing on ‘your’ goals and objectives – Unlike traditional marketing methods, social media marketing is more about what the consumers want. A majority of SMM marketers begin the campaign by focusing on the goals of the business owner. This is a short-sighted approach as social media isn’t just about you. So, instead of focusing on you and your business goals, you must focus on what your target market would like and what they would not like.
Not spending enough time or money on SMM – Marketing on social media is cost-effective as compared to traditional marketing methods. However, this doesn’t mean that you will not invest your time and money for achieving the desirable results. Instead of spending the majority of your marketing budget on traditional methods, business owners should instead put in all their money and time on social media as it is more effective, reachable and delivers visible results. To get goodreturns on your investment, you should put in the majority of your marketing budget on SMM and monitor the performance.
Not working with professionals – Social media marketing isn’t a kid’s job. Many firms assume that just by setting up accounts on Facebook, Twitter and other social platforms and putting marketing messages on them is enough to connect and engage the audience. However, this is far from truth. It takes a lot to achieve success on social media. When you work with professionals, they conduct surveys, analyse the market and create proper strategies by assessing the long-term and short-term implications.
Failing to understand consumer behaviour – Like every marketing method, knowing your consumers and their behaviour is crucial. An SEO or a web designer would not know how to build a marketing campaign on the social media by understanding the behaviour of the users. This is the reason why you need to hire a socialmedia marketing expert who can build a brand and make it popular among the target audience.
Not engaging users with your brand – User engagement is crucial in marketing and it is relatively easy on social media to engage the users with your brand. Yet many people, often taking it lightly, fail to engage the target audience with their brand. To fix this up, the marketers should ensure that new, attractive and engaging content is posted on their social profiles on a regular basis. Assessing the marketing strategy of your competitors can also help you in coming up withstrategies that can divert the traffic from your competitors to your own social media profiles.
Relying on wrong performance metrics – Measuring the success of your marketing campaign on social media by tracking the number of likes, followers and fans is a wrong approach. These gimmicks are only focused on increasing the numbers and not actually converting the users. To accurately measure your performance and thesuccess of the campaign, you should take into account the factors that convert visitors, such as the number of shares, retweets and more.
Not being consistent – You may have a very strong marketing plan, and your first step must have been a hit, but if you are not consistent with your SMM efforts, you cannot achieve long term results. This is one of the biggest failures in social media, and to fix this, you must be committed to provideengaging and viral content throughout the year.
Not paying heed to user comments and feedback – It is encouraging to see visitors comment on your posts. However, if you fail to follow-up or thank them for their interest in your brand, a gap between you and your visitors is developed. You should always ensure that timely response is provided to the comments and feedback of the visitors. Two-way communication is the greatest advantage on the social networks and marketers should use it effectively.
So, the next time you work on a marketing strategy for your brand, be mindful of the above discussed mistakes and avoid them at all costs.